Protect Your Brand from Scattered Spider Attacks

Verint spots and prevents attacks in real-time.

    Act now to combat sophisticated hackers

    Scattered Spider is one of the most aggressive and disruptive cybercriminal groups targeting virtualized environments and contact centers. Verint offers the most advanced real-time information security solutions– already deployed at scale across organizations like yours– to help you stay ahead of this evolving threat.

    female contact center agent working

    What is Scattered Spider?

    Scattered Spider (also known as UNC3944) is a sophisticated hacking group known for:

    • Impersonating employees in calls to IT help desks to reset passwords and hijack accounts
    • Deploying ransomware to encrypt entire infrastructures, costing brands millions
    • Using social engineering tactics such as phishing, push bombing, and SIM swapping to bypass multi-factor authentication
    • Executing disk-swap attacks to extract Active Directory data and wipe backups

    Even after recent arrests, copycat groups continue to use these tactics, making it critical to reinforce your defenses now.

    contact center agent with a headset talks to a customer

    How does Verint help?

    Verint is the only provider with real-time contact center information security solutions deployed at scale across industries like yours. Our technology is built to:

    • Detect and react to impersonation and social engineering in real time
    • Score call risk dynamically to flag suspicious interactions
    • Coach agents automatically to respond to threats and follow secure protocols
    • Adapt to evolving attack patterns using AI-driven insights

    Verint protects the “human layer”—where Scattered Spider strikes hardest.

    Verint Call Risk scoring bot real time advanced protection screen

    Explore Verint solutions

    • Verint Call Risk Scoring Bot

      Automatically analyzes voice interactions to detect fraud and assign risk scores– helping your team respond faster and smarter.

    • Verint Coaching Bot

      Empowers your contact center agents with real-time guidance and security best practices, reducing human error and improving threat response.

    Ready to strengthen your defenses?

    Let’s talk about how Verint can help you combat Scattered Spider and future threats.

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