Études de cas

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Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

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Assurance Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Pourquoi les clients choisissent Verint

Des entreprises internationales aux acteurs disruptifs en pleine croissance, les grandes marques font confiance à Verint pour augmenter leur capacité, améliorer leur efficacité opérationnelle et réduire leurs coûts grâce à des solutions basées sur l’IA qui ont fait leurs preuves, sont évolutives et sécurisées.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40 % d’augmentation de la productivité des agents

Le principal fournisseur de télécommunications et de technologies du Portugal a considérablement amélioré l’efficacité du service client.

Comment NOS augmente le NPS de 61 % et la productivité des agents de 40 %

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

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  • Government

    South Staffordshire Council Achieves 84 Percent Channel Shift with Verint

  • Financial Services Video

    Capitec Speeds Up Branch Banking by 54% Using Verint

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  • BPO Video

    Outsourcing Provider Reduces Workforce Management Operations Time by 40 percent

  • Financial Services Video

    Hampshire Trust Bank Delivers Stronger, Faster Outcomes with Verint Operations Manager

  • Retail

    OTTO Builds E Commerce Platform with Verint Voice of the Customer

  • Manufacturing Video

    MSC Expands Quality Analyst Team Capacity with Verint Quality Bot

  • Utilities Video

    Southern Company Improves Customer Experience With a Range of Verint Solutions

  • BPO Video

    Concentrix Achieves Higher CSAT and a More Personalized CX with Verint & Avaya