Études de cas

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Healthcare Video

AXA Health Shaves 60 Seconds from AHT with AI-Powered Verint Platform

Read this case study to learn how The Verint Wrap Up Bot has reduced average handling time (AHT) in AXA Health by 60 seconds.

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Assurance Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Pourquoi les clients choisissent Verint

Des entreprises internationales aux acteurs disruptifs en pleine croissance, les grandes marques font confiance à Verint pour augmenter leur capacité, améliorer leur efficacité opérationnelle et réduire leurs coûts grâce à des solutions basées sur l’IA qui ont fait leurs preuves, sont évolutives et sécurisées.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40 % d’augmentation de la productivité des agents

Le principal fournisseur de télécommunications et de technologies du Portugal a considérablement amélioré l’efficacité du service client.

Comment NOS augmente le NPS de 61 % et la productivité des agents de 40 %

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

Les dernières

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  • Manufacturing Video

    MSC Supercharges Analyst Capacity with Verint Genie Bot

  • Transportation Video

    Volaris Triples Digital Service Capacity with Verint AI and Automation

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  • Healthcare Video

    AXA Health Shaves 60 Seconds from AHT with AI-Powered Verint Platform

  • Government

    South Staffordshire Council Achieves 84 Percent Channel Shift with Verint

  • Financial Services Video

    Capitec Speeds Up Branch Banking by 54% Using Verint

  • BPO Video

    Outsourcing Provider Reduces Workforce Management Operations Time by 40 percent

  • Financial Services Video

    Hampshire Trust Bank Delivers Stronger, Faster Outcomes with Verint Operations Manager

  • Retail

    OTTO Builds E Commerce Platform with Verint Voice of the Customer