Études de cas

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Healthcare Video

AXA Health Shaves 60 Seconds from AHT with AI-Powered Verint Platform

Read this case study to learn how The Verint Wrap Up Bot has reduced average handling time (AHT) in AXA Health by 60 seconds.

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Assurance Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Pourquoi les clients choisissent Verint

Des entreprises internationales aux acteurs disruptifs en pleine croissance, les grandes marques font confiance à Verint pour augmenter leur capacité, améliorer leur efficacité opérationnelle et réduire leurs coûts grâce à des solutions basées sur l’IA qui ont fait leurs preuves, sont évolutives et sécurisées.

40 % d’augmentation de la productivité des agents

Le principal fournisseur de télécommunications et de technologies du Portugal a considérablement amélioré l’efficacité du service client.

Comment NOS augmente le NPS de 61 % et la productivité des agents de 40 %

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

95% forecast accuracy at hourly level

High forecasting accuracy has increased confidence in daily operational decisions and strengthened branch-level planning.

How Capitec Speeds Up Branch Banking by 54% Using Verint

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    AXA Health Shaves 60 Seconds from AHT with AI-Powered Verint Platform

  • Government

    South Staffordshire Council Achieves 84 Percent Channel Shift with Verint

  • Financial Services Video

    Capitec Speeds Up Branch Banking by 54% Using Verint

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    Outsourcing Provider Reduces Workforce Management Operations Time by 40 percent

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    Allegiance Benefit Plan Management Strengthens Coaching, Quality, and Performance

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    Hampshire Trust Bank Delivers Stronger, Faster Outcomes with Verint Operations Manager