Driven by Vision. Leading with Outcomes.

2026 Verint Inspire Awards

Welcome to the shortlist of the 2026 Verint Inspire Awards in EMEA. This year, our theme is all the power of human vision supported by intelligent automation and other tech solutions that turn theory into practice, and ideas into outcomes. We’re celebrating the CX projects that succeeded and the leadership required to drive that success. Prepare to be inspired by the powerful results achieved by our brilliant shortlistees.

These innovative entrants will now be invited to the Verint Inspire Awards at an exclusive London venue, where we’ll celebrate success, share stories – and of course, reveal the winners in each of our highly competitive 8 categories. Take a look below to see the 2026 Verint Inspire Awards shortlist – and congratulations to all who made it.

Key dates

  • 19 November 2026

    Awards evening in London, United Kingdom

Verint Inspire Awards 2026: Shortlist

  • Excellence in Scaling CX

    Shortlist:

    • BT Group
    • Firstsource
    • Confidential Candidate
    • RWS Group
    • Utilita
    • Wise

  • Extraordinary Results & AI Business Outcomes

    Shortlist:

    • Alm Brand Group
    • BT Group
    • Gjensidige Forsikring Group
    • Iglu
    • Medisch Contact Centrum

  • Superior Quality and Compliance

    Shortlist: 

    • AXA Insurance UK
    • Iglu
    • Intelcia
    • Confidential Candidate
    • Sky Business
    • Utilita

  • Augmented Workforce Excellence

    Shortlist:

    • The AA
    • Alm Brand Group
    • AXA Insurance UK
    • Iglu
    • Intelcia
    • L&Q

  • High Performance Channel Operations

    Shortlist:

    • Fife Council
    • Gjensidige Forsikring Group
    • RWS Group
    • Together Money
    • UK Power Networks

  • Powerful Operations beyond the Contact Centre

    Shortlist:

    • Fife Council
    • Confidential Candidate
    • People’s Partnership
    • Together Money

  • Customer Engagement Advocate

    Shortlist: 

    • AXA Insurance UK
    • Merchants – an NTT DATA Inc. Company
    • RWS Group
    • Sky Business
    • Confidential Candidate
    • UK Power Networks

  • Planning Innovators

    Shortlist:

    • The AA
    • AIDA Kundencenter GmbH
    • Alm Brand Group
    • AXA Insurance UK
    • Firstsource
    • Confidential Candidate
    • Gjensidige Forsikring Group
    • If Skadeförsäkring

Tickets

Every shortlisted entry will be notified and receive 2 free customer tickets to the prestigious awards dinner.

Additional tickets are subject to availability (for customer entries only) and more details will have been provided to shortlisted customers.

Partners have received 1 ticket for their customer’s entry. Partners with multiple customers entering will have received 1 ticket per shortlisted customer organisation.

Additional Information

Candidates who have ticked the option not to be mentioned on their entry form, or who have not completed the social media section on the form, will be listed as Confidential Candidate. If you wish to amend your status, please email events.emea@verint.com.

For any other queries, please contact sabine.becker@verint.com.

Participation is subject to Event Terms.

All personal data provided to Verint will be processed in accordance with the Verint Global Privacy Notice.