EMEA User Forums September 2025

For all Speech, Text and Data Insights users, this forum is designed to bring together seasoned professionals and newer users to share best practices, explore capabilities, and deepen your understanding of Verint’s Business Analytics solutions. From Speech and Text Analytics to the Genie Bot and Data Insights, this session will focus on real-world applications, whether you’re looking to refine your current workflows or unlock new insights, this forum is your space to connect, learn, and deliver faster, stronger outcomes.

• Welcome & Introductions
• Feature Spotlight: What’s New in Verint Analytics
  • Recent updates and enhancements
  • Bot Spotlight
• Customer & Consulting User Panel
  • Listen to other users and Consultants as they share how they’ve leveraged analytics to deliver stronger outcomes.
• Interactive Hands-on
  • Live hands-on session with Verint specialist.
• Roadmap & Feedback Session
  • Sneak peek at upcoming features.
• Wrap-Up & Key Takeaways
  • Summary of key takeaways & how to stay connected

Full agenda coming soon

Learn how to make the most of Verint Operations Manager in this collaborative session. Explore key updates, connect with peers, and engage in interactive conversations designed to help you improve workflow and drive organisational success.

Discover fresh approaches to Quality Management and automation, unlocking new ways to enhance compliance and streamline processes. Engage in insightful discussions, hear diverse perspectives, and explore strategies to refine your operational performance.

• The State of Quality
• Customer Spotlight
• What’s New
• Ask an Expert

Full agenda coming soon

Uncover innovative ways to leverage automation and knowledge management to streamline processes and elevate customer experience. Join thought-provoking discussions, explore practical applications, and connect with professionals navigating similar challenges.

Full agenda coming soon

Take a closer look at workforce planning and scheduling techniques that empower employees and drive productivity. Explore flexible solutions, hear real-world experiences, and uncover ways to enhance engagement and scheduling efficiency.

Customer presenter: Lely International N.V (Farming Innovators)
Subject: Presenting their community use case with Q&A.

Discover new ways to enhance your Verint Community solution in this interactive session. Gain valuable insights from fellow users and industry experts and take part in thought-provoking discussions to explore best practices and innovative approaches.