logo - CXAutomation: Innovation and Adaptability in the Age of AI

Date: Tuesday, 23rd July 2024
Time: 5:00pm IST
Venue: MCA Recreation Center, Mumbai
Agenda   Speakers

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#CXAutomation – Innovation & Adaptability in the Age of AI

Date: Tuesday, 23rd July 2024 | Time: 5:00pm IST
Venue: MCA Recreation Center, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

About

#CXAutomation: Innovation and Adaptability in the Age of AI
Unlocking Innovation and Adaptability in the BFSI and Contact Center Industry

Mumbai Calling!

Verint, in partnership with CS Infocomm, is thrilled to invite senior delegates from the BFSI and contact center industry to an engaging evening: #CXAutomation: Innovation and Adaptability in the Age of AI.

Join us for insightful discussions and networking opportunities as we explore the future of customer experience.

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Sharpen Your Game: Innovation and Adaptability

The ever-changing landscape of customer expectations in banking and contact centers demands continuous innovation and adaptability. Join us as we delve into these crucial aspects with cricket legend and motivational speaker, Harsha Bhogle. Through his inspiring talk, Harsha will share captivating stories of overcoming challenges and setbacks in the world of sports, drawing parallels to the BFSI and contact center industry. Learn how to navigate complexities and emerge victorious by cultivating innovation and adaptability.

Winning Strategies: Unveiling the Power of CX Automation and AI

This exciting event doesn’t stop there! Senior executives from Verint and CS Infocomm will be leading a special session titled “Winning the Market with Verint using CX Automation and AI.” Gain valuable insights into how Verint’s cutting-edge solutions leverage automation and artificial intelligence to empower your organization to deliver exceptional customer experiences and achieve remarkable success.

Don’t miss this opportunity to:

  • Gain insights from cricketing legend Harsha on building innovation and adaptability.
  • Discover how Verint’s CX automation and AI solutions can revolutionize your business.
  • Network with industry peers and thought leaders.

Express Interest

Limited seats available. Secure your spot today for an unforgettable learning and networking experience.
For registration and inquiries, please contact: Sakshi.bansal@verint.com or communications@csinfocomm.com

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Agenda

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5:00 pm | Registration & Refreshment
Enjoy a warm welcome and network with fellow attendees over refreshments.

5:30 pm | Welcome Address
Kickstart the event with an inspiring welcome address by our distinguished hosts.
Speaker: Anil Chawla & Anil Joglekar

5:40 pm | Welcome & Keynote: Unveiling the Power of #CXAutomation & AI
Discover the transformative potential of CX Automation and AI in this keynote presentation.
Speakers: Manish Shah & Anil Joglekar

6:05 pm | AI-Powered Bot in Action by Verint
Witness the capabilities of an AI-Powered Bots Live and engage in an interactive Q&A session

6:30 pm | Interactive Session with Harsha Bhogle

7:05 pm | Vote of Thanks followed by Networking Cocktails & Dinner
Conclude the formal proceedings with a heartfelt vote of thanks. Unwind and connect over cocktails and a sumptuous dinner.

5:00 pm | Registration & Refreshment
Enjoy a warm welcome and network with fellow attendees over refreshments.

5:30 pm | Welcome Address
Kickstart the event with an inspiring welcome address by our distinguished hosts.
Speaker: Anil Chawla & Anil Joglekar

5:40 pm | Welcome & Keynote: Unveiling the Power of #CXAutomation & AI
Discover the transformative potential of CX Automation and AI in this keynote presentation.
Speakers: Manish Shah & Anil Joglekar

6:05 pm | AI-Powered Bot in Action by Verint
Witness the capabilities of an AI-Powered Bots Live and engage in an interactive Q&A session

6:30 pm | Interactive Session with Harsha Bhogle

7:05 pm | Vote of Thanks followed by Networking Cocktails & Dinner
Conclude the formal proceedings with a heartfelt vote of thanks. Unwind and connect over cocktails and a sumptuous dinner.

Speakers

  • Harsha Bhogle

    Indian cricket commentator and journalist +
  • Manish Shah

    Vice President, Southeast Asia, Verint +
    Manish Shah
  • Anil Chawla

    Managing Director – India & SAARC, Verint +
  • Anil Joglekar

    Founder & Managing Director, CS Infocomm +
    Anil Joglekar CIS Infocomm
  • Rajesh Yadav

    Sr. VP and Global Technology Head, CS Infocomm +
    Rajesh yadav CS Infocomm
  • Prashant Pandey

    Director - Customer Analytics, Verint +
    Prashant Pandey Verint screenshot
  • Sunil Aryan

    Director Practice - Backoffice and Retail, Asia, Verint +
    Sunil Aryan
  • Atul Gupta

    Director - Pre-Sales, Verint +
    Verint Atul Gupta
  • Chetan Danait

    Consultant - Pre-Sales, Verint +
    Chetan Danait