Public Safety Compliance
Enhance emergency preparedness while reducing liability and risk.
Discover how Verint’s advanced audio and video analytics can help expedite investigations, debriefings, and training.
Today’s emergency services first responders—including police, fire departments, and emergency medical services—are continually challenged to improve emergency preparedness and response, address evolving challenges, reduce liability and risk, and make the most of budgets and staff. To meet these challenges, organizations must capture, analyze, manage, and act on public safety data quickly, even as the variety of channels and devices that citizens use to communicate evolves. Organizations need robust, reliable solutions for reconstructing incidents, identifying opportunities to improve performance, expediting investigations, and ensuring compliance with evolving standards, such as NG-911 and i3 in the United States, or the European Union’s E-112.
Verint Recording for Public Safety is a powerful solution for capturing voice, radio, video, and text interactions across multiple channels, including PBX, VoIP, chat, digital collaboration, email, mobile voice, SMS, and face-to-face—all on a single recorder. Designed to meet the needs of emergency response, public safety, and control room operations, the solution can help organizations gain deeper insight into their operations to enhance their performance while addressing key activities associated with compliance, such as incident investigation, evidence preparation, and maintenance of compliance audit trails. It interoperates with radio infrastructures from leading providers, such as Motorola ASTRO.
As part of the unified Verint Workforce Optimization suite, Verint Recording for Public Safety can work seamlessly with other solutions within the suite to deliver unique business process workflows, including: