The Naked Truth About Moving Citizen Services to the Cloud
Wednesday, May 3rd, 2023- Comments Off on The Naked Truth About Moving Citizen Services to the Cloud
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Conduent Shares Best Practices in the Ever-Popular Voice Channel
Wednesday, May 3rd, 2023- Comments Off on Conduent Shares Best Practices in the Ever-Popular Voice Channel
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Welcome to Generation G! Let’s Navigate the World of Generative AI
Monday, May 1st, 2023- Comments Off on Welcome to Generation G! Let’s Navigate the World of Generative AI
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Costco Travel Leverages Verint DPA to Streamline IVR and Elevate CX
Friday, April 21st, 2023- Comments Off on Costco Travel Leverages Verint DPA to Streamline IVR and Elevate CX
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Anticipate, Automate and Innovate: Self-to-Assisted Service with CX Automation
Thursday, February 2nd, 2023- Comments Off on Anticipate, Automate and Innovate: Self-to-Assisted Service with CX Automation
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Build Modern Chatbots: How IVA Studio Delivers Powerful Virtual Assistants
Tuesday, January 31st, 2023- Comments Off on Build Modern Chatbots: How IVA Studio Delivers Powerful Virtual Assistants
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How Verint Helped 5 Companies Stop Call Center Fraudsters In Their Tracks
Tuesday, January 31st, 2023- Comments Off on How Verint Helped 5 Companies Stop Call Center Fraudsters In Their Tracks
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Channel Automation: How Data Can Shape Your Conversational CX Strategy
Tuesday, January 31st, 2023- Comments Off on Channel Automation: How Data Can Shape Your Conversational CX Strategy
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Citizen Engagement Around the World
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Citizen Engagement Elevated
Tuesday, January 31st, 2023- Comments Off on Citizen Engagement Elevated
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