Case Studies

Cancer Research UK logo
Healthcare

Cancer Research UK Community Improves Quality of Life

Cancer Research UK (CRUK) is the world’s leading cancer charity dedicated to saving lives through research, influence, and information.

New York Life Success Story thumbnail
Video

New York Life Realizes Big Savings with Verint Quality Bot

Analog Devices success story thumbnail
Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Why Customers Choose Verint

From global enterprises to fast-moving disruptors, top brands trust Verint to deliver increased capacity, operational efficiency, and reduced costs through AI-driven solutions that are proven, scalable, and secure.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% increase in agent productivity

Portugal’s leading telecommunications and technology provider has significantly improved customer service efficiency.

How NOS Increases NPS by 61% and Agent Productivity by 40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

The Latest

Filter

Topic
Industry
  • Video

    Analog Devices Drives Customer Engagement and Success with Verint Community

  • Video

    New York Life Realizes Big Savings with Verint Quality Bot

  • Healthcare

    National Autistic Society Standardizes on Verint Community

  • Other Video

    Verint Quality Bot Helps MSC Save $12.5 Million and Better Align Resources to Address Its Mission, Strategy, and Needs

  • Financial Services

    A Financial Services Company Delivers for Its Customers with Verint IVA

  • Healthcare

    Cancer Research UK Community Improves Quality of Life

  • Other

    Global Sports Betting and iGaming Firm Hits the Jackpot with Verint and Sabio

  • BPO Video

    Serco Improves Agent Schedule Flexibility and Reduces Attrition with Verint TimeFlex Bot