Verint and Wordwatch Empower Global Clients with Enhanced Communications Data Management and Compliance

By: Erik Joo

We’re excited to announce that Verint and Wordwatch have teamed up, giving Verint Financial Compliance the ability to ingest third-party legacy interaction data captured by Wordwatch.

Through this partner program, Verint can expand its financial compliance and AI-powered Communications Analytics capabilities to legacy interactions and deliver financial services firms real AI business outcomes, such as:

  • Adhering to regulatory requirements to prevent legal sanctions and reputational damage
  • Gain valuable interaction data insights to speed up audio reviews and improve compliance processes
  • Creating efficiencies and cost savings by decommissioning legacy voice recording infrastructure

To find out more, read Wordwatch’s press release here.

 

Content Marketing Manager

Erik is responsible for content strategy and creation for Verint Financial Compliance, Verint’s cutting-edge AI-powered communications compliance solution designed to help financial services firms comply with strict regulations. He creates eBooks, blogs, webpages, video scripts, and various other types of thought leadership assets to help businesses understand how Verint Financial Compliance stands out from the competition and how it can help them drive tangible AI business outcomes such as avoiding multi-million-dollar fines, increasing productivity, and cutting costs. Before Verint, Erik gained valuable experience in B2B marketing, copywriting, and communication at big tech and telco companies such as IBM, SAP, and Vodafone, as well as worked on exciting projects in the advertising industry.