Skip to main content
Calabrio is Now Verint
Calabrio is Now Verint
Learn More
Learn More
Contact Sales
Login
Support
Verint home
Get a Demo
Products
Open Platform
Open Platform Overview
Agent Factory
Verint Da Vinci™ AI and Bots
Verint CX Data Hub
Calabrio One
Platform Capabilities
Conversational and Agentic AI
Automation across all CX use cases and channels
CX Analytics
Turn CX data into insights in minutes
Knowledge Automation
A consistent, accurate source of truth for humans and bots
Copilots
Double agent capacity by automating manual tasks
Quality Automation
Automatically evaluate up to 100% of interactions
Workforce Engagement
The right employees, the right place, the right time
Financial Compliance
Trading and financial services compliance
Fraud and Security Solutions
Improve bank security investigations
Solutions
I want to...
Drive Workforce Excellence
Align resources for real-time workforce management
Improve My Service Quality
AI-powered quality across all customer touchpoints
Turn Insights into Action
Accelerate the impact of your CX data
Enhance Agent Productivity
Increase contact center capacity with CX Automation
Access AI Innovations Now
Avoid a lengthy rip and replace project
Increase CX Automation
Drive ROI with specialized bots
My industry is...
Banking
Insurance
Public Sector
Retail
Telecommunications
Customers
Customer Resources
Customer Support
Live product support and self-service options
Verint Connect
Customer portal & community
Verint Academy
Education and training to enhance your journey
Calabrio Success Center
Expert resources & community hub
Why Verint
Case Studies
Explore the powerful outcomes and innovative solutions made possible with Verint
Reviews
Trusted by customers, approved by analysts
Customer Commitment
We want Customers for Life, always
Services & Support Overview
Delivering value beyond the platform
ROI Center
Resources
Case Studies
Neo BPO Reduces Absenteeism and Turnover with Verint Interviewing Bot
MSC Expands Quality Analyst Team Capacity with Verint Quality Bot
Capitec Bank Reduces Manager Scheduling Time from Four Hours to 15 Minutes per Week
View All Case Studies
Resources
Blog
Analyst Reports
eBooks
Whitepapers
Guides
Glossary
View All Resources
Events
AMER Events
EMEA Events
APAC Events
View All Events
Partners
About Our Partners
Partner Overview
Become a Partner
Find a Partner
Verint Connect
Partner portal & community
Partner Case Studies
Five9 Helps Customers Transform Customer Engagement
Group Elite Facilitates Change and Modernization
Connex Improves the Call Center, Back Office and Branch
View All Case Studies
Company
Our Company
Overview
News & Insights
Leadership
Careers
Legal
Corporate Governance
Partners
Corporate Responsibility
Recent Press & News
Customers Rank Verint No. 1 in 10 TrustRadius Categories
MarTech Interview with Jason Valdina, Senior Director- GTM Strategy at Verint
View More
Contact Sales
Login
Support
Get a Demo
Close
Jaime Meritt
Chief Product Officer
Posts by Jaime Meritt
Blog
What Is Agentic AI? And How Can It Be Used in the Contact Center?
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Video Modal
Download Audio Transcript
Watch the audio description version of this video
Watch the standard version of this video