The “Genie” Is Out of the Bottle!

Verint Genie Bot generates magical CX insights from your customer conversations

Organizations like yours struggle with a resource bottleneck in hiring and training analysts. As a result, it’s taking too long to get the critical CX insights you need. Watch the on-demand webinar as Verint’s Vice President – AI and Analytics, Daniel Ziv, demonstrates how Verint Genie Bot™ analyzes contact center phone conversations and delivers immediate insights.

Using generative AI (GenAI), Verint Genie Bot accurately answers CX questions related to your customer phone interactions and even provides the exact source for quick validation. Supercharge your analysts with insights that will help improve CX, drive revenue, and reduce costs, making you a GenAI superhero.