Verint Master Class: Beyond Buzzwords: AI Breakthroughs, Agentic AI and the Future of CX
The AI news cycle moves fast. So, if you’re feeling a bit left behind when it comes to understanding how things like generative AI, agentic AI, LLMs, or foundation models affect your CX operations, we totally understand.
In this session, we invited Verint’s chief data scientist and other conversational AI experts to help slow things down, showing you not just the latest and greatest in AI, but how this technology is actually used to create a better contact center, better self-service, and better customer experiences.
They take a look at recent developments in AI and give you some examples of how we’re putting that technology to real-world use. Then, they look ahead at what’s to come in the world of AI.
Register now and watch the on-demand webinar.
Speakers
Ian Beaver
Chief Data Scientist
Verint
Ujjval Karihaloo
Global Vice President, Product Management
Verint
Mike Bookey
Sr. Manager, Content Marketing
Verint
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