Estudos de Caso

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Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

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Seguro Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Por que os clientes escolhem a Verint

De grandes empresas globais a disruptores ágeis, as principais marcas confiam na Verint para oferecer maior capacidade, eficiência operacional e redução de custos por meio de soluções impulsionadas por IA que são comprovadas, escaláveis e seguras.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% de aumento na produtividade dos agentes

O principal fornecedor de telecomunicações e tecnologia de Portugal melhorou significativamente a eficiência do atendimento ao cliente.

Como a NOS aumenta o NPS em 61% e a produtividade dos agentes em 40%

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

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