Conversation Design Institute (CDI)

CDI offers auditing, training, and consulting to help you design, build, and scale high-performing, human-centered AI Assistants.

Why partner with Conversation Design Institute (CDI)

Conversation Design Institute (CDI) is a global leader in Conversational AI. We offer a variety of services to help businesses build high-quality, high-performing AI Assistants at enterprise scale. Companies worldwide trust Conversation Design Institute to build best-in-class AI chatbots and help them excel at conversational AI. Our proven approach helps you develop the skills, culture, and capabilities needed to succeed. We work with you to create human-centered conversational experiences, grounded in behavioral science and powered by declarative and generative AI technologies.

Verint Marketplace listing

We offer a variety of services to help Verint Intelligent Virtual Assistant (IVA) customers build high-quality, high-performing AI chatbots and voice assistants at enterprise scale.