White Paper

Making CX Automation a Reality

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A new Executive Brief from Frost and Sullivan written specifically for the Asia Pacific region

This report, written by the leading independent industry analyst and consulting organization Frost and Sullivan, provides valuable insights into:

  • Introduction: CX and CX Automation
  • CX Automation Adoption in APAC
  • Potential Obstacles in Implementing CX Automation in APAC
  • The Human Element in CX Automation
  • Recommendations for Successful CX Automation
  • Verint’s Approach to CX Automation

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