ニュース一覧

Search

News

Can AI chatbots ‘with a brain’ replace customer service reps?

News

10 Voice of the Customer Tools to Maximize Customer Experience

News

Connect Customer Service Reps With AI, Automation for Contact Center Efficiency

News

KMWorld 100 Companies That Matter in Knowledge Management 2023

News

Confident businesses use these customer experience solutions

News

KM trends and challenges for 2023

News

Customers Give Verint A Perfect Score For Overall Vendor Satisfaction In New Workforce Optimization Market Report

News

New Global Research from Verint Shows Brands Leaning into Technology to Deliver Exceptional Customer Experiences While Lowering the Cost to Serve

News

89% of ‘highly confident’ business leads say expanding their use of digital channels has improved CX

News

India positioned to become AI innovation ‘garage’ and talent hub for the world