Verint Master Class: AI Answers for Today’s AI Questions
October 16, 2025
Here are a few questions we’ve been getting a lot here at Verint.
- Why is everyone talking about agentic AI—and should my company be using it?
- Is my contact center technology in compliance with these new regulations?
- Why are my customers so frustrated with our brand’s virtual assistant?
- How can I get up to speed with all these changes in AI?
First off, if you’ve got these same questions—know you’re not alone. AI for customer service and the contact center is moving quickly, and you’re not the only one with CX automation questions.
That’s why we have a new season of Verint Master Classes coming your way.
If you’ve come to our past sessions, you know how it works. We invite you to hear from Verint experts who walk you through common business problems, industry trends, and new technologies.
Then, we show you real-life examples of how Verint is helping companies combat these challenges.
Whether you’re navigating new compliance regulations, exploring AI-powered automation, or trying to make sense of the latest breakthroughs in agentic AI, this series delivers the insights you need to drive real results in your contact center.
Each session is packed with practical guidance, live demos, and expert commentary to help you turn complexity into clarity—and opportunity.
Here’s this season’s slate of topics:
“Beyond Buzzwords: AI Breakthroughs, Agentic AI, and the Future of CX”
Verint Chief Data Scientist and other Verint AI experts show you not just the latest and greatest in AI, but how this technology is actually used to create a better contact center, better self-service, and better customer experiences.
“Is Your Contact Center Recording Solution Keeping Pace with Compliance Requirements?”
David Singer, Verint Global VP of Go-to-Market Strategy, discusses what you need to know about new data policies, and how to make the most of your valuable interaction data.
“Getting Started with AI Agents: How to Quickly and Easily Deploy an Intelligent Virtual Assistant”
Verint AI experts will show you the speed and power of Verint Intelligent Virtual Assistant and how you can start small and scale to fit your company’s specific needs.