Wordwatch
Wordwatch is the unified communications governance and archiving platform for regulated organisations. Together with Verint, Wordwatch helps compliance, surveillance, legal and IT teams capture, archive, govern and reconcile voice and digital records with clarity and confidence.
Why partner with Wordwatch
As regulated communications multiply, fragmented archives slow investigations and raise risk. Wordwatch provides a modular, API-first compliance layer that works alongside your Verint Financial Compliance (VFC) ecosystem – giving you one governed foundation for all interaction data and the freedom to deploy in cloud, on-premise, or hybrid.
Prepare high-quality data for VFC AI Insights
Wordwatch makes your communications records AI-ready, preserving original formats whilst exposing a standardised playable copy to VFC AI Insights via open APIs – it captures and unifies identities across voice, video, chat and messaging, enforcing eligibility, retention and access. The result: cleaner, optimal quality inputs, faster pipelines, and explainable outcomes for VFC AI Insights.