Verint Speakers in June: Unlocking New Business with Bots and More
June 2, 2025
A Data-Driven CIO’s Role in Elevating Customer Experience
June 4; Evanta CIO Summit: 2025 Atlanta CIO Community Executive Summit; Atlanta, Georgia
Join Verint’s Jaime Meritt, Chief Product Officer, at 2:35 p.m. ET. In today’s fast-paced digital landscape, IT and data science teams are tasked with harnessing massive amounts of data to drive business and deliver seamless customer experience.
CIOs are uniquely positioned to improve productivity and drive revenue growth by leveraging technology to enhance customer experience. Join this session to explore best practices and technology to:
- Capture and integrate customer behavioral data into CX strategy
- Leverage data to power AI solutions that elevate CX
- Drive tangible AI Business Outcomes from your data.
Unlocking New Business with Next-Gen Speech Analytics Bots
June 5; Verint Partner Master Class
Join Verint’s David Singer, Global VP, GTM Strategy, and Roni Ravuna, Sr. Director, GTM Strategy at 1 p.m. ET. Get ready to boost business with AI-powered speech & quality bots!
Join us for an exclusive webinar on leveraging AI to enhance agent performance and unlock new business opportunities. Discover the latest advancements in Verint’s Genie Bot and Quality Bot, including:
- Cutting-edge Features: Maximize your Quality Management program
- Real-time Insights: Gain actionable data during live interactions
- Seamless Integration: Smoothly connect bots with existing Verint solutions
- Success Stories: Learn how businesses achieved $6M savings, a 32% increase in supervisor capacity, and a 15.5-point NPS boost.
This session is perfect for partners and business development professionals—don’t miss this opportunity to harness AI innovation!
AI Outcomes with Knowledge Automation Bot
June 8-12, 2025, Cisco Live! San Diego, California
Join Verint’s Tom Golino, Partner Business Manager, at 3 p.m. local time on the 11th. Realize AI outcomes from your existing enterprise content in days—not weeks or months—with the Knowledge Automation Bot. No need for content migration! Provide agents with the right answers at the right time, without the need to search across multiple content repositories. See how the Knowledge Automation Bot uses Generative AI to summarize knowledge search results, to make answers easy for agents to consume.
June 9-12; Customer Contact Week (CCW); Las Vegas, Nevada
Join Verint’s Kelly Koelliker, Vice President, Content Marketing, and BT’s Anthony Cass, Director of Consumer Sales, Contact Centers, at noon local time on June 11. Transform your contact center into a powerful revenue-generating engine. Leading brands are quickly increasing capacity and boosting sales with AI-powered Agent Copilot Bots. In this session, Anthony will discuss how Agent Copilot Bots are transforming BT’s consumer contact centers to help them:
- Build stronger relationships with customers
- Reduce time to proficiency for agents
- Increase sales offers and close rates.
Join this session to hear BT’s journey to achieve tangible AI business outcomes, including revenue generation. You’ll hear best practices you can use at your organization to help you get started quickly, prove results in your business, and scale at your pace.
AI Powered Support that Learns, Adapts, and Delivers: Journeys with Avaya – Public Sector
June 12; Washington, D.C.
Join Verint’s Scott Montgomery, VP, at 10:45 a.m. ET. AI-powered bots aren’t the future—they’re ready now to amp up your contact center. Learn how Verint bots and Avaya work together to create better self-service and live interactions. Discover how you can deploy bots today to handle routine tasks, free up agents for high-value conversations, and deliver faster, smarter service.
The Verint Public Sector Summit 2025
June 18; National Landing Hotel Crystal City, Arlington, Virginia
Join Verint’s Scott Montgomery, VP; Casey Rives, Solutions Consultant, Public Safety; Ram Swery, VP, Solution Consulting; and Frank Schneider, VP. With access to expert-led workshops, customer and partner presentations showcasing CX Automation in Action, attendees will hear from speakers that will include:
- City of Tulsa
- Avaya Public Sector Leadership
- Smithsonian National Zoo
- Arlington County ECC
- City of Alexandria
- ICCRA (International Critical Control Rooms)
- Prince Williams County Public Safety Communications
Attendees will come away with best practices on how to boost government efficiencies and drive real AI outcomes now.
AI in Action: Reducing Burnout by Automating Non-Emergency Calls
June 21-26; NENA 2025 Annual Conference and Expo; Long Beach, California
Join Verint’s Casey Rives, Solution Consultant, at 11 a.m. local time on the 24th. 911 centers are under pressure to do more with less. With AI-powered automation, non-emergency calls can be handled efficiently, ensuring every call is answered—while freeing your team to focus on real emergencies.
By offloading routine calls, you can help reduce burnout and improve service. Get ready to join the discussion about reshaping the future of 911.
Join Verint for these events in June!