Verint Speakers in December: Reduce Agent and Customer Effort—Raise Loyalty Levels
December 1, 2025
December 5; 911der Women December 2025 Virtual Workshop
Join Verint’s Casey Rives at 3:45-4:45 P.M. ET for 911der Women, Inc.‘s December Workshop: “Champions of Change,” and explore how automation, analytics, and AI are reshaping the way we support our headset heroes.
Best Practices – Reduce Agent and Customer Effort
December 10; CRMXchange Roundtable Webinar
Join Verint’s Dave Singer, Global VP, Go to Market Strategy, at 1 p.m. ET. Rising customer expectations and operational complexity are stretching agents thin and leaving service teams struggling to deliver effortless experiences at scale.
This panel will explore best practices that empower agents to do their best work, reduce customer effort, and drive experiences that keep customers coming back—as well as how making it easier for your agents results in happier customers. Topics include how to:
- Supercharge agent performance by automating time-consuming, manual tasks
- Transform interactions with agentic AI that streamline conversations and speed resolution
- Empower your team with a strong knowledge foundation that delivers instant answers for agents and customers alike
- Unify your entire operation on one intelligent platform—connecting the front, middle, and back office for seamless collaboration
- Prove the impact by tying reduced effort directly to ROI, customer satisfaction, and measurable business results.