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Verint 在 2026 年 ISG 买家指南的四项客户体验技术评估中均被评为领导者

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一家顶级金融机构估计，以同理心为导向的客服人员辅导每年可创造2800万美元的价值

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北美和拉丁美洲合作伙伴在2026年Engage大会上因推动AI业务成果而受表彰

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Verint Celebrates Customers Delivering Measurable AI Outcomes at Engage 2026

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Verint Advances Agentic Outcome Orchestration With Enhanced Intelligence Across Conversations, Processes and Desktop Activity

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Verint Expands Platform With Agent Factory to Orchestrate Human and AI Agent Workforces

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Calabrio Workforce Management 荣获微软认证软件解决方案合作伙伴称号

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New Verint Survey Reveals Rising Customer Service Expectations: 79% Would Switch After One Bad Experience

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Verint Quality Bot Saves Company $12.5 Million Annually in Supervisor Capacity

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Verint Genie Bot Honored Across Award Programs for Delivering AI-Powered Outcomes

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Nearly One-Third of Contact Center Agents Plan to Quit as Agent Experience Falls Short

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Verint 为 Engage 2026 奠定基础：与 Calabrio 携手举办首届“Better Together”客户体验自动化活动