Webinar

EDM webinar with Opus Research, Robert Barnes & David Singer (Series 2 of 3)​

How to Build Enduring Customer Relationships

Webinar Series featuring:

Join this 3-part webinar series of virtual panel discussions, moderated by Opus Research, where Opus analysts and Verint experts share how organizations can build enduring customer relationships in light of ever-increasing, ever-shifting consumer demands. The webinars in the series each explore a specific theme, which are:

[Webinar 1]
How to Harness Key Future of Work Trends
Available On-Demand
The future of work is here. Join Opus Research and Verint experts as they discuss three of the top workforce trends in 2021. Learn how organizations can respond to these trends and the challenges they present to help build enduring customer relationships.
Verint Panelists: Tracy Malingo, Dave Singer, Heather Richards

[Webinar 2]
How to Crack the Customer Engagement Data Challenge
Available On-Demand
Organizations are struggling with the volume, complexity and accessibility of interaction data. Join Opus Research and Verint as they unpack why it can be difficult to put your engagement data to work, and how a new approach can help you succeed where others are failing.
Verint Panelists: Iain Daws, Dave Singer

[Webinar 3]
How to Empower Transformation with AI & Analytics
Available On-Demand
2020 saw an acceleration of digital transformation initiatives. In this session Opus Research and Verint explore how AI and Analytics are empowering organizations with actionable insights needed to build enduring customer relationships. Learn how AI and Analytics can help you.
Verint Panelists: Tracy Malingo, Daniel Ziv

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