Opus Research 2025 Conversational AI Intelliview
Decision-Makers Guide to Self-Service & Enterprise Intelligent Assistants
Verint Intelligent Virtual Assistant (IVA) was named a leader in Opus Research’s “2025 Conversational Intelliview: Decision-Makers Guide to Self-Service & Enterprise Intelligent Assistants” report.
Verint IVA, a conversational AI-powered virtual assistant that works across digital and voice channels to drive next-level containment, provide excellent customer experiences, and drive revenue, received high marks across the board.
In their report – which evaluates leading conversational AI companies across the CX industry – Opus noted Verint’s generative AI and agentic AI capabilities while also touting the functionality of Verint’s IVA Studio, a low-code/no-code platform where users design, test, deploy, and manage their virtual assistant.
Download the report to learn more about why Verint continues to lead in the conversational AI space.
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