Wilmac
Powered by in-house product development and strategic partnerships, Wilmac Technologies delivers customer interaction and workforce optimization solutions for communications centers to simplify data retention compliance and create seamless experiences.
Why partner with Wilmac
Wilmac Technologies has been a trusted Verint partner for over 20 years, delivering solutions that extend the value of Verint’s platform and strengthen compliance across complex communications environments.
Wilmac Continuity Replay is a vendor-neutral compliance archive that allows organizations to access and manage both historical and real-time interaction data. The platform provides centralized visibility and control over recordings from Verint and other legacy systems, helping organizations maintain compliance with features such as bulk export, role-based access controls, views, interactions dashboards, and legal hold.
Through its long-standing partnership with Verint and commitment to continuous innovation through its people, Wilmac empowers organizations to modernize their technology and take full control of their customer interaction data.
Verint Marketplace listing
Enterprise Archiving – Continuity Replay accelerates your transition to Verint Platform by maintaining recordings from legacy systems.