EMEA User Forums 2026
Power Performance with Verint EMEA User Forums
At Verint’s EMEA User Forums, you’ll discover a dynamic space designed to inspire innovation and empower growth. These virtual events hosted on Teams bring together a vibrant community of professionals to share best practices, tackle real-world challenges, and explore new ways to succeed in today’s evolving contact centre and back-office environments.
Connect with peers, gain insights from Verint experts on the latest functionalities and strategies, and hear firsthand how customers are transforming their operations – driving success, overcoming obstacles, and elevating both employee and customer engagement, all by getting the most out of their solutions.
Don’t miss the opportunity to join, engage, and transform to shape the future of your organisation.
- Tuesday 10th March
- Communities: 10.00 – 12.00
- Operations Manager: 10.30 – 12.30
- Wednesday 11th March
- Business Analytics: 10.00 – 12.00
- CX Automation & Knowledge Management: 10.30 – 12.30
- Thursday 12th March
- WFM: 10.00 – 12.00
- Quality Management: 10.30 – 12.30
Why Attend? Your Key Benefits
- Connect with a Thriving Community
Build meaningful relationships with peers, industry leaders, and Verint experts. Share experiences, exchange ideas, and grow your professional network. - Gain Actionable Insights
Discover best practices and innovative strategies to overcome challenges in contact centre and back-office environments. Learn how others are driving success and transforming engagement. - Stay Ahead with Expert Knowledge
Hear directly from Verint specialists about the latest updates, functionalities, and solutions designed to help you achieve operational excellence. - Learn from Real-World Success Stories
See how customers are maximising their Verint solutions to further improve performance, boost employee satisfaction, and deliver exceptional customer experiences. - Shape the Future
Collaborate, innovate, and contribute to a community focused on growth and transformationto drive positive change in your organisation.
- Join
Become part of a community where ideas and expertise come together.
- Engage
Connect, share, and collaborate to spark meaningful conversations.
- Transform
Turn insights into action and drive measurable outcomes in your organisation.
Need more details?
Our helpful User Forum FAQs cover everything from registration to session formats, providing clear guidance on what to expect and how to get the most out of your experience. Click below to access the document and find your essential information in one place.
Agendas
Activating this element will cause content on the page to be updated.
Communities Agenda
Discover new ways to enhance your Verint Community solution in this interactive session. Gain valuable insights from fellow users and industry experts and take part in thought-provoking discussions to explore best practices and innovative approaches.
Operations Manager Agenda
Learn how to make the most of Verint Operations Manager in this collaborative session. Explore key updates, connect with peers, and engage in interactive conversations designed to help you improve workflow and drive organisational success.
Business Analytics Agenda
For all Speech, Text and Data Insights users, this forum is designed to bring together seasoned professionals and newer users to share best practices, explore capabilities, and deepen your understanding of Verint’s Business Analytics solutions. From Speech and Text Analytics to the Genie Bot and Data Insights, this session will focus on real-world applications, whether you’re looking to refine your current workflows or unlock new insights, this forum is your space to connect, learn, and deliver faster, stronger outcomes.
CX Automation & Knowledge Management Agenda
Uncover innovative ways to leverage automation and knowledge management to streamline processes and elevate customer experience. Join thought-provoking discussions, explore practical applications, and connect with professionals navigating similar challenges.
Session agenda
- Welcome and introduction
- Customer Presentation
- Round Table/Open Discussion
- Feature Spotlight
Workforce Management Agenda
Take a closer look at workforce planning and scheduling techniques that empower employees and drive productivity. Explore flexible solutions, hear real-world experiences, and uncover ways to enhance engagement and scheduling efficiency.
Quality Management Agenda
Discover fresh approaches to Quality Management and automation, unlocking new ways to enhance compliance and streamline processes. Engage in insightful discussions, hear diverse perspectives, and explore strategies to refine your operational performance.
- The State of Quality
- Customer Spotlight
- What’s New
- Ask an Expert
Communities Agenda
Discover new ways to enhance your Verint Community solution in this interactive session. Gain valuable insights from fellow users and industry experts and take part in thought-provoking discussions to explore best practices and innovative approaches.
Operations Manager Agenda
Learn how to make the most of Verint Operations Manager in this collaborative session. Explore key updates, connect with peers, and engage in interactive conversations designed to help you improve workflow and drive organisational success.
Business Analytics Agenda
For all Speech, Text and Data Insights users, this forum is designed to bring together seasoned professionals and newer users to share best practices, explore capabilities, and deepen your understanding of Verint’s Business Analytics solutions. From Speech and Text Analytics to the Genie Bot and Data Insights, this session will focus on real-world applications, whether you’re looking to refine your current workflows or unlock new insights, this forum is your space to connect, learn, and deliver faster, stronger outcomes.
CX Automation & Knowledge Management Agenda
Uncover innovative ways to leverage automation and knowledge management to streamline processes and elevate customer experience. Join thought-provoking discussions, explore practical applications, and connect with professionals navigating similar challenges.
Session agenda
- Welcome and introduction
- Customer Presentation
- Round Table/Open Discussion
- Feature Spotlight
Workforce Management Agenda
Take a closer look at workforce planning and scheduling techniques that empower employees and drive productivity. Explore flexible solutions, hear real-world experiences, and uncover ways to enhance engagement and scheduling efficiency.
Quality Management Agenda
Discover fresh approaches to Quality Management and automation, unlocking new ways to enhance compliance and streamline processes. Engage in insightful discussions, hear diverse perspectives, and explore strategies to refine your operational performance.
- The State of Quality
- Customer Spotlight
- What’s New
- Ask an Expert
Registration
†Se tivermos seu registro em nosso diretório de negócios, preencheremos o formulário automaticamente para você.
Este site é protegido pelo reCAPTCHA e a Política de Privacidade e os Termos de Serviço do Google se aplicam.
Thank You
Thank you for registering for our March 2026 User Forums. Please note, if you would like to attend more than one session, you will need to register for each forum separately.
You will shortly receive a confirmation email of your registration. The joining links will be shared in a separate email 24 hours before each session, so please do use the calendar button in the confirmation email to block out your diary.