Verint Inspire Awards 2025
Inspiring Stories, Extraordinary Outcomes
Sharing and celebrating customer successes through their inspiring, powerful stories – welcome to 2025’s prestigious Verint Inspire Awards in EMEA. This year, our theme is all about wonder, winning business outcomes and the illumination of ideas, investments and innovations. Prepare to be mesmerized and inspired and be sure to keep an eye on this page and the Verint social media for more info – like our exclusive venue!
Following fierce competition in 2024’s awards, we are looking forward to meeting this year’s entrants: if you’ve seen achievements, success, and tangible business benefits in the realm of CX and EX across EMEA, enter your projects.
With 8 categories and up to 24 winners, this is an unrivalled opportunity to have your story spotlighted and share your success amongst a wider EMEA community of CX trailblazers and innovators. Bring your story to life and bring recognition, reward and celebration to your organization, your teams, your hard work and innovative projects. The stage is yours!
Submit your entry in 3 easy steps:
- 1.
Schedule your 20 minute awards interview by emailing Sabine.Becker@Verint.com
- 2.
We’ll draft your entry based on your interview, then send it back to you for review
- 3.
Enter the awards by submitting your finalized entry to Events.Emea@verint.com before the 1st of October 2025
Key Dates
22nd April 2025
Inspire Awards 2025 EMEA interviews open
12 September 2025
Interviews close
1 October 2025
Deadline to submit entries to events.emea@verint.com
15 October 2025
Shortlist Announcement
20 November 2025
Awards Evening in London, United Kingdom
Tickets
Every shortlisted entry receives 2 free customer tickets to the prestigious awards dinner, with an option for customers to purchase additional tickets.
Additional tickets are subject to availability (for customer entries only) and can be purchased at £300+VAT per ticket – please email sabine.becker@verint.com to enquire about additional ticket capacity.
Partners will also receive 1 ticket for their customer’s entry. Partners with multiple customers entering will receive 1 ticket for each customer company that enters.
Additional Information
Candidates who have ticked the option on their entry form not to be mentioned, or who have not completed the social media section on the form, will be listed as Confidential Candidate. If you wish to amend your status, please email Events.EMEA@Verint.com.
For any other queries, please contact Sabine.Becker@Verint.com.
Verint Inspire Awards 2025 - Categories
Best Augmented Workforce
For companies showcasing an augmented workforce, where bots/automation connect seamlessly with human expertise to deliver excellent (CX) and inspiring customer journeys, whilst simultaneously enhancing the agent experience. Contenders in this category may include innovative operational models to overcome peaks in demand or working with BPOs.
Excellence in AI & Analytics
A category for the trailblazers who don’t just listen but also learn. It recognizes the forward-thinking organisations using Verint Analytics and AI to create a smarter understanding of their customers’ needs, thereby transforming the customer experience (CX).
Extraordinary Results & AI Business Outcomes
Innovation meets impact. This category recognises organisations using Verint CX Automation to achieve remarkable business outcomes. Whether it’s cost or time savings, increases in NPS or improvements in productivity, it’s all about metrics-driven success that drives your organisation into the future.
Supercharged Self-Service
This category is for organisations who have made their customers the main character. These innovators have discovered breakthrough ways to help customers take control and thrive, building intuitive self-service experiences using solutions like Verint Community, Knowledge Management or customer-facing automation/bots.
Excellence in Back Office
Every great story has a foundation, and for many organisations, it begins in the back office. This category honours organisations that have transformed their back-office operations – turning challenges into triumphs to power efficiency, elevate performance, and enhance CX.
Driving Digital First Engagement
In a world powered by digital connections, this category is for the architects of extraordinary customer journeys: the ones that harness digital and social channels to create tailored, connected experiences. By blending technology with the human touch, they drive loyalty and turn the ordinary into extraordinary.
Excellence in Regulatory Compliance
When it comes to regulatory compliance, these organisations don’t believe in “just good enough”. They put compliance and collaboration at the heart of their everyday actions, blending people, processes, and technology to create a future proof compliance strategy.
Engaged Customer of the Year
For customers that proudly go the extra mile. It recognises exemplary Verint customers who have showcased breakthrough solution implementations, actively engaged with the Verint community, and generously shared their inspiring stories as case studies or on stage as part of Verint Elevate.
Verint Inspire Awards EMEA 2025
We’d love to help! Simply schedule a brief 20-minute call with our writer, who will prepare your entry and send it back to you – just email sabine.becker@verint.com for availability. Interviews are held in English, German, French and Spanish.
Approve and submit your completed entry to events.emea@verint.com by October 1st 2024.
We are looking forward to celebrating your successes with you!
Entry Form for the Verint Inspire Awards EMEA 2025
We’d love to help!
- Simply schedule a brief 20-minute call with our writer, who will prepare your entry and send it back to you – just email sabine.becker@verint.com for availability.
- Interviews are held in English, German, French and Spanish.
- Review and submit your completed entry by 1st of October 2025 to events.emea@verint.com
We are looking forward to celebrating your successes with you!
Download the entry form
Thank you!
Thank you for downloading the entry form to this year’s Verint Inspire Awards 2025 – we are looking forward to celebrating your successes with you.
Download Entry FormTo schedule an interview or for any questions, please email sabine.becker@verint.com.
Your Verint Team