EMEA User Forums 2026

Power Performance with Verint EMEA User Forums 

At Verint’s EMEA User Forums, you’ll discover a dynamic space designed to inspire innovation and empower growth. These virtual events hosted on Teams bring together a vibrant community of professionals to share best practices, tackle real-world challenges, and explore new ways to succeed in today’s evolving contact centre and back-office environments.

Connect with peers, gain insights from Verint experts on the latest functionalities and strategies, and hear first-hand how customers are transforming their operations – driving success, overcoming obstacles, and elevating both employee and customer engagement, all by getting the most out of their solutions.

Don’t miss the opportunity to join, engage, and transform to shape the future of your organisation.  

  • Tuesday 22nd September

  • Wednesday 23rd September

  • Thursday 24th September

Why Attend? Your Key Benefits

1. Connect with Your Community
Engage with fellow users, industry professionals, and Verint experts. Build valuable connections, exchange ideas, and learn from shared experiences across the network.

2. Unlock Practical Insights
Explore proven approaches and innovative strategies for tackling challenges in contact centres and back-office operations. Gain ideas you can apply to drive measurable results.

3.  Stay Informed with Expert Guidance
Get the latest updates, product insights, and recommendations directly from Verint specialists. Discover new ways to maximise value and support your operational goals.

4. Be Inspired by Customer Success
Learn how organisations are using Verint solutions to enhance performance, empower employees, and create exceptional customer experiences through real-world success stories.

5. Help Shape What’s Next
Share ideas, collaborate with peers, and contribute to a community committed to innovation and continuous improvement. Together, drive meaningful change and help influence the future of your organisation.

  • Join

    Become part of a community where ideas and expertise come together.

  • Engage

    Connect, share, and collaborate to spark meaningful conversations.

  • Transform

    Turn insights into action and drive measurable outcomes in your organisation.

Agendas

Communities Agenda

Discover new ways to enhance your Verint Community solution in this interactive session.

Operations Manager Agenda

Learn how to make the most of Verint Operations Manager in this collaborative session.

CX Analytics Agenda

Formerly known as Business Analytics, this forum is for all Speech, Text and Data Insights users, and is designed to bring together seasoned professionals and newer users to share best practices, explore capabilities, and deepen your understanding of Verint’s CX Analytics solutions.

Channel Automation & Knowledge Management Agenda

Uncover innovative ways to leverage automation and knowledge management to streamline processes and elevate customer experience.

Verint Workforce Management Agenda

Take a closer look at workforce planning and scheduling techniques that empower employees and drive productivity.

Quality Management Agenda

Discover fresh approaches to Quality Management and automation, unlocking new ways to enhance compliance and streamline processes.

Legacy Calabrio Workforce Management Agenda

Agenda coming soon.

Communities Agenda

Discover new ways to enhance your Verint Community solution in this interactive session.