Casos de estudio

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Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

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Seguros Video

New York Life Realizes Big Savings with Verint Quality Bot

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Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

Por qué los clientes eligen Verint

Desde empresas internacionales hasta disruptores de rápido avance, las principales empresas confían en Verint para ofrecer una mayor capacidad, eficacia operativa y reducción de costes a través de soluciones basadas en IA que son probadas, escalables y seguras.

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40 % aumento en la productividad de los agentes

El proveedor líder de telecomunicaciones y tecnología de Portugal ha mejorado significativamente la eficiencia de su servicio de atención al cliente.

Cómo NOS aumenta el NPS en un 61 % y la productividad de los agentes en un 40 %

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

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  • Government

    South Staffordshire Council Achieves 84 Percent Channel Shift with Verint

  • Financial Services Video

    Capitec Speeds Up Branch Banking by 54% Using Verint

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  • BPO Video

    Outsourcing Provider Reduces Workforce Management Operations Time by 40 percent

  • Financial Services Video

    Hampshire Trust Bank Delivers Stronger, Faster Outcomes with Verint Operations Manager

  • Retail

    OTTO Builds E Commerce Platform with Verint Voice of the Customer

  • Manufacturing Video

    MSC Expands Quality Analyst Team Capacity with Verint Quality Bot

  • Utilities Video

    Southern Company Improves Customer Experience With a Range of Verint Solutions

  • BPO Video

    Concentrix Achieves Higher CSAT and a More Personalized CX with Verint & Avaya