ケーススタディ

NHSBSA logo
Healthcare Video

NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

Read how NHSBSA HR Shared Services delivers end‑to‑end recruitment for NHS organizations, with 50+ staff using Verint Operations Manager to manage workflows.

New York Life Success Story thumbnail
保険 Video

New York Life Realizes Big Savings with Verint Quality Bot

Analog Devices success story thumbnail
Manufacturing Video

Analog Devices Drives Customer Engagement and Success with Verint Community

顧客がベリントを選ぶ理由

グローバル企業から急成長する革新企業まで、トップブランド企業は、実績があり、拡張可能で安全な AI 主導のソリューションを通じて、容量の増加、運用効率の向上、コストの削減を実現するために ベリントを信頼しています。

85% containment rate

Volaris Airlines was looking for a way to deliver a great customer experience to its passengers while keeping operational costs down.

How Volaris uses Verint IVA to contain 85% of customer interactions

40% エージェントの生産性の向上

ポルトガルの大手通信・技術プロバイダーは、顧客サービスの効率を大幅に向上させました。

NOSがNPSを61%向上させ、エージェントの生産性を40%向上させた方法

96% of calls evaluated

Fiserv, a leading global fintech and payments company, elevates CX automation, improves efficiency, and reduces costs.

How Fiserv was able to go from evaluating 1% of calls, to 96%

最新情報

Filter

Topic
Industry
  • Manufacturing Video

    MSC Expands Quality Analyst Team Capacity with Verint Quality Bot

  • Utilities Video

    Southern Company Improves Customer Experience With a Range of Verint Solutions

  • BPO Video

    Concentrix Achieves Higher CSAT and a More Personalized CX with Verint & Avaya

  • E-Commerce Video

    Ruffwear Improves Support Experience with Verint Callback

  • Retail Video

    Pilot Flying J Keeps Their Guests Happy with Verint and Five9

  • BPO Video

    Verint Interviewing Bot Delivers Dramatic Results for Neohype.co

  • Healthcare Video

    NHSBSA Saves £180,000 in Annual Operational Efficiencies with Verint

  • Retail Video

    Verint Helps Bark Make Dogs Happier

  • Government Video

    Region of Waterloo Relies on Verint Case Management to Centralize Data and Improve CX Automation