Candidate Privacy Notice
This Candidate Privacy Notice (“Notice”) applies to personal data Verint Systems, Inc. and its affiliated entities (collectively, “Verint,” “we,” “us,” or “our”) collect about you in connection with our recruitment activities and your application for potential employment with us, including through the careers sections of our website (“Verint Careers Website”). This Notice also covers rights and choices related to your personal data.
- Data We Collect
- How We Use Data
- How We Share Data
- Your Choices
- How We Protect and Retain Data
- Transmission Of Data To Other Countries
- Third-Party Applications/Websites
- Changes To This Privacy Notice
- Contact Information
Data We Collect
We collect data about you in different ways. For example, we collect data:
- Directly from you. This includes when you complete an application for open job positions, talent community or provide information during an interview.
- This includes through cookies, server logs, and other tools on the Verint Careers Website.
- From other sources. These can include our affiliates, your references, prior employers, educational institutions you indicate you have attended, professional institutions you indicate you have an affiliation with, third-party websites and platforms with whom you have shared your work experience profile, and other publicly available sources.
The following are examples of our collection and use of data:
| Context | Examples of Personal Data | Primary Purpose and Legal Basis |
|---|---|---|
| Identification Information | Depending on where you are located, we may use government identification documents and related information to verify your work eligibility. | We have a legitimate interest in processing this type of information for general human resources administration. In addition, in some jurisdictions, we may be required by law to collect this information to verify employment eligibility. |
| Contact Information | Home address, telephone number(s), e-mail address(es) and other similar contact information. | We process this type of information for our legitimate business purposes, such as to review, assess, recruit, consider, or otherwise manage applicants and candidates, and to contact you in relation to your application. |
| Demographic Data | Depending on where you are located and where required by law, we may ask you to provide information about your demographics. | In some jurisdictions, we are required to collect and report certain demographic workforce data to government agencies. |
| Recruitment/Evaluation for Hiring | Educational and professional background information, such as academic and professional qualifications, certifications, training, CV/resume, cover letter, awards and professional memberships, reference letters, interview notes, personal data observed during an interview, willingness to relocate, whether you have worked for us before as an employee, contractor, or intern, where you first learned about the job for which you are applying, any professional website you may wish to share. | We have a legitimate interest in processing this type of information to determine your eligibility for hiring, verify references and qualifications, and make business decisions about your recruitment or employment. |
| Recruitment/Evaluation AI Tools | To assist in evaluating applicants fairly, we use technology that might be defined under certain laws as “artificial intelligence” or “automated decision-making technology.” This technology analyzes information provided by applicants to assess candidate qualifications, skills, and experience relevant to job requirements. The technology may rank applications against recruiter-defined criteria. Outputs from this technology are reviewed by a member of our team. This technology does not make hiring decisions. | We have a legitimate interest in using this technology to assist in our evaluation of candidates. Note that this technology is not used in the jurisdictions that prohibit its use. |
| Feedback/Support/Surveys | If you provide feedback or contact us for support, we collect your name and email, as well as other content that you share to reply. | We have a legitimate interest in receiving and acting upon feedback and requests for support. |
| Onboarding Information and Background Checks (applies only if an offer of employment is made to an applicant by Verint in writing) | Criminal background checks: Where permitted by law, we may ask you about any criminal convictions or to provide criminal records data (i.e., a criminal background check). Health Related Information: Where permitted by law, we may ask you to provide information about medical conditions that may impact your ability to perform the job for which you are applying with or without a reasonable accommodation, and health and sickness information related to reasons you may have for requesting time away from work if hired. Dependent details: We may ask you to provide information about family or members or dependents and emergency contacts. | Where required by law, we obtain your consent prior to conducting a criminal background check. We process health-related information where necessary to carry out our obligations as an employer or to assess candidates’ working capacity. Such processing is only conducted where permitted and authorized by law. We have a legitimate interest in processing this type of information (where permissible and in accordance with applicable law) for the operation of benefit schemes associated with a role and for health and safety reasons. |
| Use of the Verint Careers Website | We use technology (e.g., a cookie or a pixel) to learn how you engage with our Verint Careers Website. This may include which links you click or what you type into our online forms. We may also track your IP address, the website that referred you to us, and data about your device. | We have a legitimate interest in making the Verint Careers Website operate. We also use this information to understand how you interact with the Verint Careers Website, gather analytics, improve the Verint Careers Website, and learn your preferences. We may also use this data to help detect and prevent fraud. Where required by law, we base the use of technologies upon consent. |
| Video, Voice, and Images | Audio-visual information collected during the recruitment process, such as video and audio recordings of virtual or in-person interviews, including recordings used to create interview transcripts, as well as photographs and other images. | We process this information for our legitimate business purposes, including conducting, recording, transcribing, and reviewing interviews; evaluating candidates as part of the recruitment process; and verifying candidate identity. Where required by applicable law, we obtain your permission before recording an interview. Where consent is the applicable data protection legal basis, we rely on your consent for the relevant processing. |
California Sensitive Information Disclosure. We collect the following categories of personal data: racial or ethnic origin, a consumer’s social security, driver’s license, state identification card, or passport number, and citizenship or immigration status. We collect this data to comply with laws, manage our business, or provide services. Note that we do not use such data for any purposes that are not identified within Cal. Civ. Code § 1798.121. We do not “sell” or “share” sensitive personal data for cross-context behavioral advertising, although we may transfer it to third parties when you instruct us to do so. When that occurs, third parties will use it for the purposes indicated in their privacy notices.
How We Use Data
We also use data to:
- Identify you when you visit the Verint Careers Website.
- Comply with applicable legal and regulatory obligations, including those related to labor and employment, health and safety, and anti-discrimination laws.
- Inform you about job openings matching job profiles you have viewed or applied for, or other open positions which we believe you are suitable to apply for based on your work profile.
- Conduct analytics to review and better understand applicant conversion rates and to otherwise improve our recruitment process.
- Connect with you (e.g., addressing your requests, inquiries, issues, or feedback).
- Find and prevent malicious, deceptive, fraudulent, or illegal activity.
- Detect and prevent security incidents.
- Enforce our policies and agreements.
- Debug, find, and fix errors that impair our Verint Careers Website.
- Comply with legal or regulatory obligations.
- Establish or exercise our rights and defend against legal claims.
- Serve administrative purposes.
- Protect health and safety in the workplace.
- For other reasons with your consent.
The sections above describe our main purposes in collecting your data, but often we have multiple purposes. As a result, our collection and processing of your data is based in different contexts on your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
To the extent we store and use deidentified personal data, we will not try to reidentify the information, except to test our deidentification methods. If we share deidentified data, we will obligate the recipient not to try to reidentify the data.
How We Share Data
In addition to the specific situations discussed elsewhere in this Notice, we may share personal data in the following situations:
- Affiliates and Acquisitions. We may share data with our affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If a company acquires or enters negotiations to acquire our company, our business, all of our assets, or part of our assets, we may share data with that company.
- Other Disclosures without Your Consent. We may share data to cooperate with law enforcement, to participate in a legal process, or for legal compliance. We may share your data to establish or exercise our rights, to defend against legal claims, or to investigate, prevent, or act on possible illegal activities, threats to safety of person or property, or a violation of our policies.
- Service Providers. We may share your data with service providers. Service providers may help us to run our website, conduct surveys, provide technical support, and more.
- Professional Services. We may share personal data with our professional service providers, such as auditors or lawyers.
- Other Disclosures with Your Consent. We may share your data with third parties when you consent or direct us to.
Some laws require us to disclose whether the following categories of personal data are collected, shared with third parties for a “business purpose,” or “sold” or transferred for “valuable consideration.” The table below indicates the categories of personal data we collect and transfer in a variety of contexts. We may share any of the information below with our affiliates and subsidiaries, government entities, as may be needed to comply with law or prevent illegal activity, professional services organizations, which may include auditors and law firms, and other service providers. We do not “sell” your personal data.
| Category of Personal Data | Category of Recipients to Whom Information is Disclosed for a Business Purpose |
|---|---|
| Identifiers – this may include things like name, alias, postal address, unique personal identifier, online identifier, or email address | Data analytics providers. Internet service providers. Operating systems and platforms. Social networks. |
| Government Issued Identification – this may include things like social security number, driver’s license number, or state issued identification number | No additional recipients. |
| Health Related Information – this may include medical information, mental or physical condition or treatment, or health insurance information | No additional recipients. |
| Characteristics of protected classifications – this may include age, sex, race, or ethnicity | No additional recipients. |
| Internet or other electronic network activity information – this may include information regarding an individual’s interaction with the Verint Careers Website | Data analytics providers. Internet service providers. Operating systems and platforms. |
| Audio, electronic, visual, thermal, olfactory, or similar information | No additional recipients. |
| Professional or employment-related information – this includes, for example, information submitted by job applicants | Data analytics providers. |
| Non-public education information – (as defined in the Family Educational Rights and Privacy Act) | No additional recipients. |
| Inferences drawn from any of the information listed above | Data analytics providers. |
| Additional categories of personal data described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number | No additional recipients. |
Your Choices
Some jurisdictions give you a right to make the following choices:
- Access. You may request access to your personal data or confirmation that we have and process data about you. In certain limited cases, you may ask to receive access to your data in a portable, machine-readable form..
- You can ask us to correct inaccurate or incomplete data. We may keep historical data in our backup files as permitted by law.
- Deletion. You may ask us to delete your personal data. If required by law, we will grant such a request, but note that in many cases, we must keep your personal data to comply with legal obligations, resolve disputes, enforce agreements, or for other business purposes.
- Objection to or Restriction of Certain Processing. In certain circumstances, you may object to the processing of your personal data or ask that we restrict processing of your personal data.
- Revocation Of Consent. Where we process your personal data based upon consent, you may revoke consent. Note, if you revoke consent for processing personal data, we may no longer be able to provide you some types of services.
Not all the rights above are absolute, and they do not apply in all circumstances. We may limit or deny a request because the law permits or requires us to. We will not discriminate against individuals who exercise a privacy right.
Submitting Requests
You may exercise the above rights through our online form or by contacting us using the information in the Contact Us section below.
We will require you to verify you are the requestor when making a request.
In some circumstances, you may designate an authorized agent to exercise rights on your behalf. If you elect to designate an authorized agent to make a request on your behalf, they must provide appropriate documentation, including written, signed permission from you, proof of your identity, and verification of their identity, or a valid, designated power of attorney, where applicable, as defined under the California Probate Code.
How We Protect and Retain Data
No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal data, we cannot guarantee its security. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.
We keep your personal data for only as long as necessary to fulfil the purposes in this Notice unless a longer retention period is required or permitted by law. This includes the purposes of satisfying legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data. We also weigh the potential risk of harm from unauthorized use or disclosure of the data, the purposes for which we obtained the data and whether we can meet those purposes through other means, as well as applicable legal requirements.
Transmission Of Data To Other Countries
As a multi-national company, we send data between and among our affiliates. Our affiliates have entered into binding intra-group transfer agreements which recognize the standards of international data transfers. As a result, we may process your data in a country with less stringent privacy laws than the laws in the country that you reside. Where possible, we treat personal data using the same privacy principles that guide the law of the country in which we first receive your data. By submitting your personal data to us, you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States. For more information on our attempts to apply the privacy principles applicable in one area to data when it goes to another, contact us using the contact information below. You may also request a copy of any Standard Contractual Clauses we use for the transfer of your data outside of the EEA, which includes the categories of information transferred by contacting us using the contact information below.
Verint’s Adherence with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-US Data Privacy Framework
Verint Systems Inc and its U.S. subsidiaries Calabrio Inc., Verint Americas Inc., and Verint II LLC (“U.S. Subsidiaries”) comply with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Verint Systems Inc has certified to the U.S. Department of Commerce that it and its U.S. Subsidiaries adhere to the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Verint Systems Inc has certified to the U.S. Department of Commerce that it and its U.S. Subsidiaries adhere to the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF. We refer to the EU-U.S. DPF Principles, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Principles as the “DPF Principles.” If there is any conflict between the terms in this Notice and the DPF Principles, the applicable DPF Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov//.
The Federal Trade Commission has jurisdiction over Verint Systems Inc’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
Verint Systems Inc confirms on behalf of itself and its U.S. Subsidiaries that each will comply with the following:
- Commitment to comply with the DPF Principles: Verint Systems Inc and its U.S. Subsidiaries adhere to the DPF Principles with regard to personal data received from the EU, United Kingdom (and Gibraltar) and/or Switzerland.
- Types of personal data collected: The types of personal data collected will be that personal data mentioned in the Data We Collect section of this Notice.
- Purpose for which personal data is collected: The purposes for which Verint collects and processes personal information is set out in the Data We Collect section of this Notice.
- Who to contact for questions related to the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF: Should you have any questions about Verint Systems Inc’s or its U.S. Subsidiaries’ compliance with the DPF Principles or any other inquiries or complaints please complete the Verint contact form or email at globalprivacy@verint.com.
- The type and identity of third parties to which we disclose personal data: We use third-party service providers to provide business support services. The types and identity of third parties to whom Verint discloses personal data is set out in the How We Share Data section of this Notice.
Verint remains responsible under the DPF Principles if third party agents that Verint engages to process personal data on its behalf do so in a manner inconsistent with the DPF Principles unless Verint proves it is not responsible for the event giving rise to the non-compliance.
- How to exercise your individual rights (access, correction, deletion): Where Verint has collected personal data about you which is transferred to United States for processing under the DPF Principles, you have rights as an individual to make a request to access personal data, request a correction or request deletion of personal data that we have collected about you which falls under the DPF Principles by completing our contact form or email to globalprivacy@verint.com.
Verint cannot action certain requests, such as an “access request,” “deletion request,” or “limitation of use request,” where Verint is not the controller of personal data because we have been appointed as a “processor” or “service provider” to a data controller based in the European Union, United Kingdom, or Switzerland. You should make such requests directly to that data controller and if you make the request directly to us, Verint may assist in redirecting you to the appropriate data controller.
- Your choices for limiting the use and disclosure of personal data: Where Verint wishes to use personal data collected under this Notice for a new or different purpose which is materially different from the purpose it was originally collected, Verint will provide you with an opportunity to agree with or opt-out of that new or different purpose.
In addition to the options described in response to the “how to exercise your individual rights” section above, you may at any time make a request to Verint to cease using your personal data by completing our contact form or email to globalprivacy@verint.com. We will respond in 45 days to your request.
- Complaints under the EU-U.S. DPF: In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Verint Systems Inc (and its U.S. Subsidiaries) commit to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Verint Systems Inc at: Verint contact form or email at globalprivacy@verint.com. We will respond to your request within 45 days of receipt.
We have also committed to cost-free independent resolution where you cannot resolve a dispute directly with Verint Systems Inc (of its U.S. Subsidiaries) and commit to informing you about those options in further detail if we can’t amicably resolve a dispute. Verint Systems Inc (and its U.S. Subsidiaries) commit to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner’s Office (ICO), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
As further explained in the DPF Principles, binding arbitration is available to address residual complaints not resolved by other means in accordance with Annex I of the DPF Principles.
Third-Party Applications/Websites
We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.
Changes To This Privacy Notice
We may change our Notice and privacy practices. New notices will be published on our website. The Notice that was in place when you submitted personal data to us will generally govern that data unless you consent to the new Notice. Our Notice shows “effective” and “last updated” dates below. The effective date is the date the current version took effect. The last updated date is the date the current version was last substantively changed.
Contact Us
If you have questions, comments, grievances, or complaints on our privacy practices, or if you need to access this Notice in a different form due to a disability, please contact us using the methods available within the Verint Careers Website or through our contact form. We will try to address your requests and provide you with additional privacy-related information.
If you are not satisfied with our response and are in the European Union United Kingdom or India, you may have a right to lodge a complaint with your local supervisory authority.
Where applicable, you may also contact the following specific data protection officers and/or representatives with questions, comments, or complaints on our privacy practices or to submit a request regarding rights you may have.
Brazilian Data Protection Officer
“Encarregado de Dados”: Verint Brasil Ltda, with Office at Av. Pres. Juscelino Kubitschek, No. 1,455 – 4th floor, Vila Nova Conceição, Suite 439, Zip Code 04543-011, São Paulo/SP, Brazil, has appointed Lucas Paranhos as Encarregado de Dados, who can be contacted through the contact form or through the e-mail: brazildpo@verint.com.
Data Protection Officer
Our DPO can be contacted by completion of the our contact form.
EEA and UK Representatives
If you are located in the EEA, please note that if the data controller which is processing your personal information is located outside the EEA, we have authorised our company in the EEA as our designated representative for the purposes of Article 27 of the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council): Verint Netherlands BV, Laarderhoogtweg 25, 1101 EB, Amsterdam Netherlands. You can get in contact through our contact form .
If you are located in the UK, please note that if the data controller which is processing your personal information is located outside the UK, we have authorised our company in the UK as our designated representative: Verint Systems UK Limited, 2nd Floor, The Forge, 43 Church Street, Woking, GU21 6HT, UK. You can get in contact through our contact form.
Effective Date: 5th November, 2026
Last Update: 5th November, 2026
