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Calabrio ONE is now part of Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on customer outcomes.

See how Calabrio ONE’s workforce engagement, conversation intelligence, and quality management capabilities deliver measurable contact center outcomes — now backed by Verint CX Automation Platform.

Share your area of interest below and we’ll tailor a demo to your contact center.

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Calabrio ONE, now part of Verint CX Automation Platform 

The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes – fast. Built to run on your existing infrastructure, it eliminates rip-and-replace, enabling you to deploy innovative contact center solutions while accelerating time to value.

Powered by Verint CX Data Hub and Verint Da Vinci™ AI, the platform delivers automation that reaches production fast – across self-service, agent support, analytics, quality, and workforce engagement. The result: AI initiatives that translate into outcomes rather than stalling at the proof-of-concept stage.

: Contact center agents wearing headsets handling the customer conversations that generate proprietary conversational data.

Looking for more info?

Yes. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now part of Verint CX Automation Platform. Existing Calabrio customers continue to access their platform as before, with the underlying capabilities now available alongside Verint’s broader CX Automation portfolio.