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Rethinking Retail: Lessons from Black Friday and Cyber Monday
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Verint Speakers in December: Overcoming Retail Challenges, Reducing Agent + Customer Effort, and Delivering Value
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Why Best of Breed CX Solutions Offer Better ROI
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Contact Center Pipeline: Hearing (and Understanding) the Customers
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Don’t Just Capture but ACT on Customer Feedback
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How an Open CCaaS Strategy Saves You Money
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