Ebook

Multidimensional Digital Engagement

The Power of an Online Community Transforms CX

Harness the power of digital engagements, both with consumers and your internal teams. Use multidimensional intelligent self-service tools that empower and inform the audience your brand interacts with – your customers, employees, and partners.

There are clear expectations from today’s customers on how they get what they want. Online communities are becoming a mainstream business tool that meets these demands. This eBook walks through four frequent misconceptions when it comes to implementing an online community – have you avoided them? The eBook also provides answers to help you navigate and debunk them. 

Download this Verint eBook to learn how you can keep your audience engaged in a trusted environment within your corporate-owned, branded community.

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