Citizens and decision-makers are demanding better, agile services, greater productivity, and rapid change. In addition, fighting the pandemic has placed financial burden on governments across the world, resulting in increased pressure on local governments to enhance their efficiency, be even smarter about how they allocate their resources and “do more with less.”
To combat these challenges, municipalities, local governments and 311 response centers are reimagining their channel strategies− examining what communication modes best suit the needs of both their citizens and procedural requirements.
This buyer’s guide will help you:
Fill out the form to read now.
The resource you requested is on the way, How to Select Your 311 / CRM Software in 2023. Keep an eye on your inbox! We are sending a link to the asset to your business email address provided on the previous page.
In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands build enduring customer relationships by connecting, work, data and experiences efficiently.