Webinar

How Communication and Support Saved Retailers in 2020 (VXI: Retail 2020)

How Communication and Support Saved Retailers in 2020

It may feel like “back to basics” but during times of near-constant change, clear communication and competent support instill trust in your brand. While digital self-service can save your business millions of dollars, you can’t automate the human element. We’ll discuss the differences in what customers want in digital versus support channels, and how your business can benefit by understanding the nuance.

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