2019 Press Releases

Conversation Analysis System Determines Precisely How Companies Can Best Leverage AI and Accelerate Automation Return on Investment

MELVILLE, N.Y., April 17, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced the launch of AI Blueprint^™, a patent-protected conversation analysis system that identifies intelligent virtual assistant (IVA) use cases and accelerates automation. AI Blueprint unlocks the power of conversational data and returns specific insights for achieving an organization’s unique business goals. The system then delivers a “blueprint” of precisely how and where businesses can get started with AI or continue to grow their AI capabilities, reducing risk and leading to improved operational efficiency and faster ROI.

Read More...

The Five9 Cloud Contact Center Platform and Verint’s Customer Engagement Solutions Prove to be Winning Combination for Contact Centers; Delivering Best-in-Class Value to Customers

MELVILLE, N.Y., April 1, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has named Five9 its Cloud Partner of the Year. The annual recognition honors one Verint partner for outstanding achievement in customer engagement, and for collaborative approaches in helping organizations achieve business goals, revenue objectives and growth.

Read More...

MELVILLE, N.Y., March 29, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced events taking place this month that focus on how Artificial Intelligence (AI) and automation are elevating customer experience (CX), driving efficiency and improving the customer journey.

Read More...

Alight’s IVA ‘Lisa’ Honored for Delivering Business Value, Superior Customer Experience and Innovative Use of Advanced Automation Technology to Assist and Advise Customers

MELVILLE, N.Y., March 28, 2019 –

Read More...

Achieves ’Most Notable Results’ in Majority of Customer Satisfaction Categories, Including Overall Vendor Satisfaction; Earns Highest Average Satisfaction Rating for Product Components and Product Effectiveness

MELVILLE, N.Y., March 28, 2019 –

Read More...

MELVILLE, N.Y., March 27, 2019 – Click here to read the full press release.

Read More...

MELVILLE, N.Y., March 20, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT) today announced it will conduct a conference call on Wednesday, March 27, 2019 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2019) and discuss its outlook.  An earnings press release will be issued after market close on March 27th.

Read More...

MELVILLE, N.Y., March 11, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced events taking place this month that focus on how Artificial Intelligence (AI), automation and analytics are driving vastly improved customer experiences (CX) and engagement.

Read More...

Community Provides Interactive Forum for Great Storytelling about Nature Conservancy

MELVILLE, N.Y., February 28, 2018 – — Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that the Royal Society for the Protection of Birds (RSPB) is transitioning its online community to the latest version of Verint’s Community^™ solution. Currently a customer of Verint’s Community^*, the RSPB will move from on premises to the cloud with its new version, which includes knowledge management and other features, giving community members quick access to answers to their questions and enabling customization of the site’s interface to increase visitor self-service.

Read More...

2019 List Recognizes Small Number of Industry Trailblazers for “Sustainable Impact, Superb Culture and Excellent Products and Services”

MELVILLE, N.Y., February 27, 2019 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it has been named a winner in the 2019 CRM Watchlist, an annual evaluation conducted by Paul Greenberg, President of the 56 Group, LLC and author of CRM at the Speed of Light.

Read More...