MELVILLE, N.Y., November 1, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced a line-up of events this month that focus on AI, automation and Workforce Management (WFM) technologies and trends that are being infused into the contact center.
Drives Knowledge Intelligently across Customer Touchpoints Effortlessly via the Cloud
MELVILLE, N.Y., October 17, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced the release of the latest enhancements to Verint’s Knowledge Management ProfessionalTM solution, including patented AI technology and new automation features that create an automated, intelligent and efficient way to connect people to knowledge, ushering in a new era of “Knowledge Anywhere.”
2019 Opus Research Study Highlights Strengths of Verint’s Identity Analytics Solution; Describes Verint as Uniquely Positioned to Provide Cost-Effective Multi-layered Solutions to Fight Fraud and Improve Contact Center Security
MELVILLE, N.Y., October 16, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has been recognized as a voice biometrics leader in a recent survey by Opus Research. Citing Verint’s depth of products and services, the Opus Research 2019 Intelligent Authentication and Voice Biometrics Intelliview notes the strengths of Verint’s Identity Analytics solutions that help organizations improve security and fight fraud.
Leading Global Analyst Firms Rank Verint First in APAC Market Share for Contact Centre Applications, QM, WFM and Analytics; Frost & Sullivan Names Verint Contact Centre Optimization Solution of the Year
SYDNEY and MELVILLE, N.Y., October 10, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has increased its leadership in the Asia Pacific region, according to a recent report Frost & Sullivan.
Speech Technology Magazine’s People’s Choice Awards, Brazil’s Consumidor Moderno Award and Premio Conarec 2019 Recognize Verint’s Speech Analytics Solution for Quality, Innovation and Customer Satisfaction
MELVILLE, N.Y., October 7, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has received three awards for its Speech Analytics™ solution—awards that highlight the organization as a leader in quality, innovation and customer satisfaction. Solutions leverage AI and machine learning to automatically surface conversational topics—providing insights related to process improvement, self-service, cost containment and customer experience.
MELVILLE, N.Y., October 1, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced a line-up of events this month that focus on innovations in Knowledge Management and AI tools that can improve customer experience.
Achieves Highest Customer Growth and Largest Number of Customers
MELVILLE, N.Y., September 19, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has achieved a perfect 5.0 customer satisfaction score in each of 23 categories regarding vendor, product and product effectiveness satisfaction. The company also was recognized for the most interaction (speech and text) analytics clients and achieved the highest Year-over-Year customer growth according to DMG Consulting LLC’s new 2019-2020 Contact Center Analytics Product and Market Report *.
With Knowledge-Sharing Key to Its Mission, Organization Uses Verint Solution for Members to Share Experiences with Autism
MELVILLE, N.Y., September 16, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that The National Autistic Society has invested in Verint’s Community™ solution to provide its members a safe, online discussion forum for sharing stories about their experiences with autism.
Named “Best Chatbot Solution” in 2019 AI Breakthrough Awards; Helps Contact Centers Achieve Breakthroughs in Improved Agent Productivity and Customer Experience
MELVILLE, N.Y., September 12, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that its leadership in the artificial intelligence (AI) market has again been recognized in the AI Breakthrough Awards. The Verint Intelligent Virtual Assistant (IVA), a conversational AI solution that helps companies extend self-service options across the channels their customers prefer, was named “Best Chatbot Solution” for 2019 in the annual awards*.
More than 2,300 Banks and Credit Unions in the Americas Trust. Verint to Reduce Fraud and Enhance Security Operations Verint to Showcase Latest Technology Advancements at Global Security Exchange (GSX) Conference
CHICAGO, IL and MELVILLE, N.Y., September 10, 2019 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced innovative ways financial services organizations are expanding the adoption of advanced fraud reduction, video and analytics platforms. The company saw increased opportunities in the first half of the year from enterprises turning to its intelligent solutions to support fraud reduction and security operations.
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Verint Systems Inc.
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