Recognized as “Leader” in More Categories than Any Other Vendor

MELVILLE, N.Y., April 17, 2018 — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has again been recognized as a leader in the customer engagement market by industry analysts and media—this time receiving five “Leader” honors in the newly published “CRM Service Awards.” CRM Magazine awarded Verint leader status in the categories of Workforce Optimization (WFO), Enterprise Feedback Management (EFM), Interactive Voice Response (IVR), Contact Center Analytics, and Contact Center Search (i.e., knowledge management). The company was also showcased as “One to Watch” in the Customer Case Management software category.