Latest Advancements Include Innovations in Robotic Process Automation and Work Allocation Automation

MELVILLE, N.Y., February 20, 2018 — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced new workforce engagement capabilities for simplifying, modernizing and automating back-office operations. The back office* plays an important role in delivering a better customer experience, and organizations recognize that the back-office workforce is critical to achieving a differentiated customer engagement strategy. Verint is a recognized leader in workforce engagement solutions deployed extensively in back-office operations in the banking, healthcare, insurance, telecommunications and utility industries for greater operational efficiencies and better customer experiences.