Contact Center Workforce Engagement Offerings That are Easy to Implement, Easy to Use, Easy to Maintain Small and Medium-Sized Business Solutions Available Through Company’s Extensive Partner Network
MELVILLE, N.Y., , February 26, 2018 – — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced its contact center workforce engagement offerings specifically designed for today’s small and medium-sized businesses (SMBs).
Latest Advancements Include Innovations in Robotic Process Automation and Work Allocation Automation
MELVILLE, N.Y., February 20, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced new workforce engagement capabilities for simplifying, modernizing and automating back-office operations. The back office* plays an important role in delivering a better customer experience, and organizations recognize that the back-office workforce is critical to achieving a differentiated customer engagement strategy. Verint is a recognized leader in workforce engagement solutions deployed extensively in back-office operations in the banking, healthcare, insurance, telecommunications and utility industries for greater operational efficiencies and better customer experiences.
AMSTERDAM and MELVILLE, N.Y., February 15, 2018 – — Verint® Systems Inc. (Nasdaq: VRNT) today announced a partnership with Frontline Services B.V.—a Dutch expert in customer contact center solutions—to sell Verint solutions and services in the Dutch market, as it works toward becoming a strategic partner within the first year of partnership.
Positioned in Leaders Quadrant for 10th Consecutive Time
MELVILLE, N.Y., February 8, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that Verint has been named a Leader by Gartner, Inc. in the research and advisory firm’s Magic Quadrant for Workforce Engagement Management (WEM) report, published February 6, 2018.
MELVILLE, N.Y., , January 18, 2018 –
Council Engages Verint to Launch Single Digital Portal for Citizens to Access Council Services Online, While Simplifying Customer Engagement, Gaining Organisational Efficiencies and Driving Down Costs
WEYBRIDGE, U.K. and MELVILLE, N.Y.,, January 10, 2018 – — Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has partnered with Newcastle City Council to improve automated digital customer service for its citizens and employees, and achieve back-office efficiencies, all by using Verint’s digital first engagement management solution.