2018 Press Releases

Advanced Facial Recognition Platform is Selected for Its Ability to Excel in Real-World Environments and Help Mission-Critical Organizations Boost Intelligence

MELVILLE, N.Y. and LAS VEGAS, Nev., September 25, 2018 –

Read More...

Berkshire Bank Proactively Analyzes Fraud, Expedites Investigations and Resolves Critical Threats. VyStar Credit Union Realizes Time and Cost Savings from Automating Fraud Investigations

MELVILLE, N.Y., September 24, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, continues to experience significant demand for its integrated solutions for the global banking market. Verint’s Security, Surveillance and Fraud Investigation offerings enable financial leaders to integrate fraud mitigation and risk management to streamline operations and realize stronger security postures.

Read More...

Leading Financial Services Company Selects Verint’s Cloud Customer Engagement Software to Gain Key Customer Insights

MELVILLE, N.Y., September 13, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that a leading multinational investment bank has selected the Verint cloud to modernize its customer engagement operations.

Read More...

MELVILLE, N.Y., September 11, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a line-up of events taking place throughout the month that focus on simplifying, modernizing and automating customer engagement.

Read More...

September 5, 2019 – Click here to read the press release.

Read More...

Multi-National Home Furnishings Provider Currently Deploying Verint Cloud Solutions to Support over 8,000 Agents across the Globe

MELVILLE, N.Y, August 30, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that a top global furniture retailer, who was seeking a cloud customer engagement provider that could support an implementation project across many thousands of global contact center agents, has selected Verint for its scalable, feature-rich offerings, and cloud-savvy platform.^*

Read More...

“Best Overall AI Solution” in 2018 AI Breakthrough Awards; “NextGen Innovation of the Year” in 2018 Customer Contact Week (CCW) Excellence Awards

MELVILLE, N.Y., August 18, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced it leadership in customer engagement automation continues with two top industry honors for its Intelligent Self-Service portfolio:

Read More...

Company Scores Highest Ratings for IA Maturity, Track Record and Enabling Platform & Technologies; Noted for Integration across Unlimited Channels

MELVILLE, N.Y.,, August 13, 2018 – Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it ranks among the top Intelligent Assistant (IA) solution vendors in Opus Research’s 2018 “Decision Makers’ Guide to Enterprise Intelligent Assistants.” The solution providers evaluated in the guide represent a cohort of 28 companies pioneering the landscape of conversational commerce technology with Intelligent Virtual Assistants (IVAs) and chatbots.

Read More...

MELVILLE, N.Y.,, August 9, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced a line-up of events taking place throughout the month that focus on delivering exceptional customer engagement through simplifying, modernizing and automating all touchpoints of the customer journey.

Read More...

Report Compares Vendors on Key Performance Categories in Growing Market for Intelligent Self-Service Solutions

MELVILLE, N.Y., August 8, 2018 – Verint^® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company^™, today announced that it received the top customer satisfaction score in the product satisfaction and product effectiveness categories of DMG Consulting LLC’s new 2018/2019 Intelligent Virtual Agent Product and Market Report.

Read More...