Council Engages Verint to Launch Single Digital Portal for Citizens to Access Council Services Online, While Simplifying Customer Engagement, Gaining Organisational Efficiencies and Driving Down Costs

WEYBRIDGE, U.K. and MELVILLE, N.Y., 10 January 2018Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has partnered with Newcastle City Council to improve automated digital customer service for its citizens and employees, and achieve back-office efficiencies, all by using Verint’s digital first engagement management solution.