New Solution Automates Scoring of Up to 100 Percent of Agent Calls, Ensuring Modern, Employee Empowering and Cost-Effective Quality Management

MELVILLE, N.Y., November 1, 2017 — Verint® Systems Inc. (Nasdaq: VRNT) today announced the release of its new Automated Quality Management™ (AQM) solution, an integrated component of its market leading workforce optimization suite that can automate the entire quality management (QM) process, from scoring evaluations to assigning coaching. Verint has remained a market leader in the QM space, and based on the company’s extensive experience—combined with its advanced artificial intelligence and analytics offerings—is setting a new standard in automation.