Organization Selects Verint to Support Omnichannel Service Strategy

MELVILLE, N.Y. and SYDNEY, February 9, 2017  Verint® Systems Inc. (Nasdaq: VRNT) today announced that a leading insurance provider in Southeast Asia will deploy key solutions from its Customer Engagement Optimization portfolio across the organization’s enterprise service operations. The insurance company selected Verint’s software to support its move toward a true omnichannel customer service strategy. It likes that the technology both helps enhance standard contact center activities, and extend features and functionality to include social and email channels.