MELVILLE, N.Y., April 6, 2017Verint® Systems Inc. (Nasdaq: VRNT) today announced that it has earned multiple honors in CRM magazine’s newly published “2017 Service Awards,” an annual recognition program that distinguishes innovation and success in customer service and support. Among the honors, Verint received the top “Service Winner” award in the Workforce Optimization (WFO) category for the 10th consecutive year, while also being named to the highest honor in the Interactive Voice Response category. The company also received “Service Leader” awards in the categories of Contact Center Search and Case Management.