Advanced Integration of WorkFlex and Verint Enterprise Workforce Management to Help Customer Engagement Centers Drive Optimal Performance and Heighten Employee Empowerment

CINCINNATI, Ohio and MELVILLE, N.Y., October 18, 2016WorkFlex Solutions LLC, an industry leader in intelligent empowerment solutions for contact centers, and Verint® Systems Inc. (Nasdaq: NASDAQ) today announced a technical relationship that provides advanced integration between the Verint Enterprise Workforce Management (WFM) and WorkFlex Intelligent Intraday Automation® solutions.