Solution Enables Users to Embed Surveys Directly into Existing Mobile Applications and IoT Devices

MELVILLE, N.Y., May 4, 2016Verint® Systems Inc. (Nasdaq: VRNT) today announced enhancements to its Enterprise Feedback Management (EFM) solution, enabling further flexible, mobile customer engagement across today’s digital enterprise. The solution, part of Verint’s broader Customer Engagement Optimization portfolio, is designed to help organizations take a proactive approach to engaging with customers—and employees—by capturing, analyzing, and acting on their feedback to enhance service, processes, satisfaction and loyalty.