Company Recognized by CEO World Awards, IBM, TSIA, CIO Review, TMC and PACE
MELVILLE, N.Y., January 20, 2015 – Verint® Systems Inc.(NASDAQ: VRNT) today announced that it has received multiple industry awards for its customer engagement optimization and fraud, risk and compliance solutions. These latest honors underscore the company’s commitment to excellence and focus on innovative technology designed to help customers deliver consistent, contextual and personalized sales and service experiences across channels, while also helping to ensure compliance and mitigate fraud and risk.
CEO World Awards
Verint was recognized as the “Business Expansion of the Year” winner by CEO World Awards in December 2014 for its acquisition of KANA®Software and its vision for customer engagement optimization. The annual CEO World Awards program recognizes the best in leadership, innovation, organizational performance, new products and services, chief executive case studies and customer satisfaction.
IBM Big Data & Analytics App Throwdown
Verint won the IBM Big Data & Analytics App Throwdown in October 2014, based on the number of votes it received during the nomination period. During the IBM Insight event, the company was recognized for its innovative cloud-based Verint Engagement Analytics™ solution—which captures and analyzes customer interactions, behaviors and journeys across channels to provide a single view of the customer experience.
TSIA TechBEST Award
Verint was named a winner of the TechBEST Awards for “Best in Adoption” in October 2014 by TSIA (Technology Services Industry Association) based on its annual global technology survey results. Verint received this honor due to its success as measured by year-over-year growth in technology adoption and market share scores.
CIO Review’s Top 20 Compliance Technology Service Providers
Verint was ranked in CIO Review’s October 2014 listing of the “20 Most Promising Compliance Technology Solution Providers.” During the evaluation, CIO Review editors looked at each vendor’s ability to deliver cost-effective and flexible solutions capable of tackling today’s complex compliance challenges. Verint was selected based on an evaluation of its Actionable Intelligence® solutions for customer engagement optimization, security intelligence, and fraud, risk and compliance.
TMC Speech Technology Excellence Award
Verint Voice of the Customer Analytics™ was recognized as a winner of the “Speech Technology Excellence” award in the October 2014 issue of TMC’s CUSTOMER magazine. This honor highlights the organizations that have demonstrated innovation in speech technology solutions that help improve the bottom line for their customers.
PACE Customer Experience Award
PACE (Professional Association for Customer Engagement) recognized Verint Customer Engagement Optimization™ in September 2014 with the “Customer Experience Innovation Award.” The honor acknowledged Verint for providing the highest standards of excellence in services and solutions for customer engagement.