Event to Showcase Customer and Employee Engagement Strategies from Some of the World’s Leading Organizations
MELVILLE, N.Y. and ANAHEIM, Calif, June 1, 2015 – Verint® Systems Inc.(NASDAQ: VRNT) today announced event highlights leading into its annual Engage™ 2015 global customer conference, which takes place June 8-11 at the Paris Las Vegas Hotel in Nevada.
This year’s conference program will take an in-depth look at how organizations in today’s digital first economy are enhancing customer engagement and managing risk to deliver better experiences and optimized customer engagement.
Engage 2015, which is hosted by and for customers, offers attendees a dynamic environment that includes industry and motivational speakers, roundtable and breakout sessions, interactive themes and topics, hands-on learning, product demonstrations, networking opportunities, and a host of social and other interactive activities.
Informative Keynotes, Interactive Themes, Concurrent Breakout and Customer-Led Sessions
This year’s keynote will feature Erik Wahl, internationally recognized graffiti artist, author, entrepreneur and philanthropist. In the dynamic session “UNThink™,” Wahl will challenge the audience to achieve superior levels of performance by letting go of traditional thought patterns and unleashing organizational excellence through untapped creativity and capabilities that reach far beyond what many have been conditioned to believe.
Engage will feature eight interactive themes with each exploring industry trends, business application and execution, and supporting solutions to help drive success. It will present content on trends and strategies, understanding and maximizing technology, analytics and the power of action, the path from vision to execution, and how to help reduce fraud and mitigate risk. With solutions that span the enterprise, from workforce optimization to engagement management solutions from Verint-KANA®, attendees will learn about the industry’s latest advancements and how contact centers, branch and back-office environments, as well as government and public sector organizations, are gaining value from customer engagement optimization solutions.
Highlights for this year’s event include:
Pre-Conference Workshops, Solutions Lounge and More
Other activities taking place during Engage include pre-conference workshops that are organized into eight tracks that focus on industry best practices and/or features in Verint’s solutions. These sessions provide hands-on learning in a small, interactive environment. Advanced registration is required.
The Solutions Lounge provides attendees with the opportunity to “test drive” new and advanced solutions, meet face-to-face with technical experts, and exchange ideas with other organizations, as well as Verint partners. Among this year’s sponsoring organizations are such companies as Adtech Global, Avaya, CenturyLink, Datapipe, Nexsan by Imation, inContact, Interactive Intelligence, Wipro and Wittel.
Attendees are invited to share their thoughts and takeaways throughout the conference via social media, using the hashtag #Verint15.
About Engage 2015
The Verint Engage global customer conference is dedicated to exploring the evolution of today’s customer service operations and the drive toward customer engagement optimization; the critical roles an organization’s contact center, branch and back-office operations departments play in shaping the customer experience; the opportunities and challenges the industry holds; and key trends and practices for achieving business goals and competitive advantage. To register and learn more, visit www.verint.com/userconference