Engagement Management Solution Helps Enrich Customer and Employee Interactions in Omnichannel Environments

IIJ Global Solutions Inc. Partners with Verint to Make Solutions More Widely Available in Japanese Market

MELVILLE, N.Y. and TOKYO, June 29, 2015Verint® Systems Inc. (NASDAQ: VRNT) today announced the availability of the Japanese language version of its engagement management solution. Verint Engagement Management™ is comprised of customer service capabilities that include employee desktop, case management, email management, knowledge management, live chat, advanced co-browse, web self-service and more. It is part of the broader Verint Customer Engagement Optimization™ portfolio, which also includes advanced solutions for customer analytics and workforce optimization.